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55 courses
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LicensedCrisis Support
Crisis Communication
Effective communication is the cornerstone of crisis support. This course develops participants' ability to communicate clearly, compassionately, and professionally during and after critical incidents. Topics include active listening, trauma-informed messaging, communicating with distressed individuals, and coordinating information in high-pressure environments.
LicensedLeadership
Introduction to Crisis Leadership
Leadership in crisis requires a distinct set of competencies beyond day-to-day management. This course introduces the foundations of crisis leadership — including adaptive decision-making, maintaining team cohesion under pressure, communicating with clarity and authority, and leading with both operational effectiveness and pastoral sensitivity.
LicensedCrisis Support
Workplace Crisis Support & Organizational Resilience
Organisations face a wide range of crisis events — from workplace accidents and sudden bereavements to organisational restructuring and reputational incidents. This course prepares chaplains and organisational support personnel to deliver timely, effective crisis support and contribute to building long-term organisational resilience.
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Community Resilience & Institutional Support(3)
Opening September 2026LicensedCommunity Resilience & Disaster Recovery
Long-term disaster recovery is as complex as the response phase. This course focuses on the chaplain''s sustained role in community resilience — supporting individuals and communities through the recovery journey, connecting people with resources, addressing spiritual and emotional needs in the aftermath, and contributing to community rebuilding efforts.
Opening September 2026LicensedSafety and Support Services in Healthcare Environments
Healthcare chaplains operate at the intersection of clinical care, spiritual support, and institutional safety. This course prepares chaplains for the specific demands of healthcare environments — including infection control, patient rights, multi-disciplinary team integration, and the provision of spiritual and emotional care to patients, families, and healthcare staff.
Opening September 2026LicensedSports and Special Events Incident Management
Large-scale public events carry unique risks requiring specialised preparedness. This course prepares chaplains to operate within sports and special events incident management structures — providing pastoral support to personnel, spectators, and affected families while working alongside security, medical, and emergency management teams.
Leadership & Supervision(3)
Opening September 2026LicensedExecutive Skills Series – Exercising Leadership Through Difficult Conversations
The measure of a leader is often taken in their hardest conversations. This Executive Skills Series course builds the competency, confidence, and compassion to lead through performance conversations, ethical dilemmas, conflict between senior stakeholders, and moments of organisational crisis — with integrity and decisive pastoral wisdom.
Opening September 2026LicensedLeadership in Supervision: Frameworks to Success – Operational Integration & Leadership
A practical, workplace-focused development course designed to strengthen supervisory and frontline leadership. Integrates modern supervisory principles with operational leadership techniques, emphasizing team leadership and accountability, operational coordination and execution, and communication and workplace influence. Equips participants with essential frameworks, tools, and leadership practices required to effectively supervise teams, coordinate operations, improve workplace performance, and
Opening September 2026LicensedLeaving Your Legacy! Recognition
Recognition is one of the most powerful and underutilised tools in a leader's repertoire. This course explores the science and practice of meaningful recognition — helping chaplain leaders understand how to celebrate contributions, affirm identity and calling, and create cultures of appreciation that strengthen engagement and resilience.
Crisis Support(7)
Opening September 2026LicensedCertified Stress Management, Crisis Support & Psychological Response
A foundational certification program designed to develop competent, confident, and ethically grounded individuals capable of providing immediate stress management strategies and psychological support during crises. The program combines theory, guided practice, and scenario-based learning to build practical skills in emotional stabilization, active listening, psychological first aid, and structured crisis response.
Opening September 2026LicensedConflict Resolution in High-Stress Environments
Conflict is a natural feature of high-pressure environments. This course equips chaplains with evidence-based tools for mediating conflict, de-escalating tension, and restoring relational function within teams, families, and communities experiencing acute or chronic stress. Rooted in both professional and pastoral frameworks.
Opening September 2026LicensedCrisis Management in Institutional Environments
This course addresses the specific demands of crisis management within institutional settings including correctional facilities, hospitals, schools, and residential care environments. Participants will learn to navigate security protocols, institutional culture, and multi-agency coordination while delivering chaplaincy support during critical incidents.
Opening September 2026LicensedCritical Incident Stress Management (CISM)
Critical Incident Stress Management (CISM) is a structured, multi-component approach to mitigating the psychological impact of critical incidents on individuals and teams. This course provides chaplains with the knowledge and tools to support CISM processes including defusings, debriefings, and individual crisis interventions in line with international best practice.
Opening September 2026LicensedDisaster Victim Identification & Mass Fatality Incident Management
This specialised course prepares chaplains for the unique challenges of supporting families, communities, and responders during mass fatality incidents. Topics include the victim identification process, the role of chaplaincy in mortuary and family reception environments, cultural and religious considerations, and self-care for personnel in prolonged exposure settings.
Opening September 2026LicensedSupport that Saves: Building and Sustaining Peer Support
Peer support programmes are among the most effective interventions for building resilience and reducing psychological harm in high-stress occupations. This course equips chaplains to establish, lead, and sustain peer support programmes within emergency services, military units, healthcare teams, and community organisations.
Opening September 2026LicensedWellness and Resiliency Support for First Responders
First responders face cumulative trauma exposure that can erode psychological wellbeing over time. This course equips chaplains to deliver targeted wellness and resiliency interventions for police, fire, EMS, and other emergency personnel — addressing compassion fatigue, occupational stress, and the cultural barriers that prevent help-seeking.
Emergency Response(12)
Opening September 2026LicensedDisaster Preparedness & Survival: Guide for Individuals, Families, and Communities
A practical, comprehensive course equipping individuals, families, and community leaders with the knowledge and skills to prepare for and survive disaster events. Covers emergency planning, shelter-in-place protocols, evacuation procedures, resource management, and community mutual aid — with a focus on vulnerable populations often served by chaplains.
Opening September 2026LicensedEmergency Operations Centre Awareness
Emergency Operations Centres (EOCs) coordinate large-scale emergency response efforts. This course orients chaplains to EOC function, structure, and protocols — enabling them to provide effective pastoral and psychological support to EOC personnel during prolonged activations and to understand how information flows in a coordinated response.
Opening September 2026LicensedEmergency Scene Safety for Support Personnel
Support personnel operating at emergency scenes must understand scene safety protocols to avoid becoming secondary casualties. This course covers hazard assessment at emergency scenes, protective equipment requirements, traffic and crowd management awareness, and effective integration into emergency operations without compromising safety.
Opening September 2026LicensedEmergency Support Roles in Disaster Operations
This course defines and develops the range of support roles chaplains can fulfil in disaster operations — from family assistance centre support and shelter ministry to operations centre welfare and field team support. Participants will gain clarity on role boundaries, coordination protocols, and how to maximise their contribution within the overall response structure.
Opening September 2026LicensedICS 100 & 200 Combined
A combined delivery of ICS-100 (Introduction to the Incident Command System) and ICS-200 (ICS for Single Resources and Initial Action Incidents). This accelerated programme provides chaplains with both foundational and operational-level competency in ICS, meeting standard training requirements for field deployment in emergency response roles.
Opening September 2026LicensedIncident / Accident Investigation & Reporting: Emergency Operations & Incident Awareness
A foundational training course designed to equip participants with the knowledge, skills, and practices to conduct incident and accident investigations and produce accurate incident reports. The program integrates safety management principles, investigative methodologies, and real-world emergency response practices to support proactive risk reduction and continuous organizational improvement.
Opening September 2026LicensedIncident Command System Fundamentals
The Incident Command System (ICS) is the universal framework used to manage emergency incidents across agencies and sectors. This course provides chaplains with a thorough understanding of ICS structure, terminology, and their role within it — enabling effective integration into multi-agency response operations.
Opening September 2026LicensedIntroduction to Disaster Response
A comprehensive introduction to the principles, frameworks, and operational realities of disaster response. This course covers the disaster management cycle, the role of voluntary and faith-based organisations in response operations, coordination with government agencies, and the chaplain''s unique contribution to affected communities and response personnel.
Opening September 2026LicensedLeadership in Crisis, Response, and Human-Centered Environments
Crisis environments demand leaders who can maintain operational effectiveness while keeping human dignity and wellbeing at the centre of every decision. This course develops the leadership knowledge, emotional intelligence, and decision-making capacity of chaplains and support leaders operating in high-stakes crisis and emergency environments.
Opening September 2026LicensedManaging Risk & Risk Assessment in Emergency Operations & Incident Awareness
This program provides foundational knowledge and applied skills in managing risk, conducting risk assessments, and maintaining incident awareness within emergency operations environments. Participants will develop the ability to identify hazards, evaluate risks, and implement control measures aligned with recognized emergency management principles and workplace safety standards.
Opening September 2026LicensedSafety Awareness for Disaster Volunteers
Volunteers are essential to disaster response but face significant safety risks if unprepared. This course provides disaster volunteers with critical safety awareness training — covering personal protection, operational safety, fatigue management, psychological preparedness, and the protocols that keep both volunteers and affected communities safe.
Opening September 2026LicensedWhole Community Emergency Management Planning
Effective emergency management requires the involvement of all community members — including faith communities, voluntary organisations, and vulnerable populations. This course develops chaplains' capacity to participate in and lead whole community planning processes, building more inclusive, equitable, and resilient emergency management frameworks.
Leadership(16)
Opening September 2026LicensedTactical Leadership: Leading People and Operations Under Pressure
A professional development course designed for operational supervisors, team leaders, acting supervisors, and shift captains to strengthen operational leadership capability through knowledge of tactical leadership principles, team integration, operational communication, and decision-making under pressure.
Opening September 2026LicensedEngaged Leaders – Foundation for the Future
Engaged leadership is about building organisations that are purposeful, people-centred, and positioned for sustained impact. This course develops the competencies of future-focused chaplaincy leaders — strategic thinking, community engagement, stakeholder relations, and visionary leadership — to equip the next generation of chaplaincy influencers.
Opening September 2026LicensedExecutive Skills Series – Exercising Leadership Within Communities
Community-embedded leadership requires a particular kind of influence — one built on trust, relationship, and shared purpose rather than positional authority. This course in the Executive Skills Series develops the capacity of senior chaplain leaders to exercise meaningful, sustained leadership within diverse and complex community environments.
Opening September 2026LicensedExecutive Skills Series – Exercising Leadership to Facilitate Adaptive Change
Change is constant in today's ministry and emergency service environments. This Executive Skills Series course equips senior chaplain leaders with the frameworks and courage to facilitate adaptive change — addressing the human dimensions of transformation, overcoming resistance, and leading organisations through uncertainty toward sustained renewal.
Opening September 2026LicensedFire and Life Safety Educator I
This course prepares participants for the role of Fire and Life Safety Educator — developing the skills to plan, deliver, and evaluate community fire and life safety education programmes. Aligned with NFPA 1035 competency standards, this course is essential for chaplains working alongside fire services or in community safety roles.
Opening September 2026LicensedFirst Line Supervisor
The first line supervisor plays a pivotal role in any organisation — bridging the gap between frontline personnel and senior leadership. This course equips new and aspiring supervisors with the foundational skills in team management, performance guidance, conflict resolution, and operational oversight required to lead effectively at the frontline.
Opening September 2026LicensedLeadership in Supervision: Creating Environments for Professional Growth
Exceptional supervisors create conditions where people can develop, contribute meaningfully, and reach their potential. This course focuses on the leadership practices that foster professional growth — including coaching, mentoring, constructive feedback, developmental planning, and building a culture of continuous learning within a chaplaincy or support team.
Opening September 2026LicensedLeadership in Supervision: Perspectives in Thinking
Effective supervisors understand how their own thinking shapes their leadership and the environment they create. This course explores cognitive frameworks, mental models, bias awareness, and systems thinking — enabling supervisors to lead with greater clarity, fairness, and strategic insight in complex chaplaincy and human services environments.
Opening September 2026LicensedLeading Safely: Life Safety & Personal Preparedness
A foundational safety training program designed to develop capability in life safety awareness and personal preparedness. The program combines theory, discussion, and applied activities to enable participants to recognize hazards, make informed safety decisions, and apply personal preparedness strategies in everyday and emergency situations.
Opening September 2026LicensedLeaving Your Legacy! Accountability, Operational Integration & Leadership
A structured leadership development course designed to strengthen individual and organizational performance by moving beyond compliance-based leadership into purpose-driven, accountable, and integrated leadership practice. Participants learn how daily decisions, behaviors, and leadership actions directly influence operational outcomes, team culture, and long-term organizational impact.
Opening September 2026LicensedLeaving Your Legacy! Communication
Communication is the instrument through which chaplain leaders shape culture, build trust, and extend their influence. This course develops advanced communication competencies — including persuasive speaking, active listening, difficult conversation management, and cross-cultural communication — within the specific context of chaplaincy leadership.
Opening September 2026LicensedLeaving Your Legacy! Emotional Intelligence
Emotional intelligence is the foundation of impactful chaplaincy leadership. This course develops the five domains of emotional intelligence — self-awareness, self-regulation, motivation, empathy, and social skills — within the context of chaplaincy practice and leadership, equipping participants to lead from a place of authenticity and relational wisdom.
Opening September 2026LicensedLeaving Your Legacy! Empowerment and Work-Life Balance
Sustainable chaplaincy leadership requires a commitment to empowering others while maintaining personal wellbeing. This course addresses the dual responsibility of chaplain leaders to build capable, autonomous teams while modelling healthy boundaries, self-care, and work-life integration — the foundation of a lasting legacy of service.
Opening September 2026LicensedLeaving Your Legacy! Introduction to Leadership & Operational Integration
A practical, applied leadership course for emerging and current supervisors, team leaders, and operational personnel. Develops foundational leadership capability by connecting individual behaviour, team performance, and operational outcomes through scenario-based learning grounded in real-world operational leadership challenges. Emphasizes leadership as an active operational responsibility demonstrated through consistent actions, communication, and accountability rather than title or position.
Opening September 2026LicensedLeaving Your Legacy! Leadership Styles
There is no single leadership style that works in every context. This course explores the full spectrum of leadership styles — from servant and transformational to directive and coaching — helping chaplain leaders understand when and how to adapt their approach for maximum impact in diverse ministry and operational environments.
Opening September 2026LicensedStrategic Leadership for Resilience & Recovery
Strategic leaders in chaplaincy and emergency services must be able to guide their organisations through sustained adversity and position them for recovery and growth. This course develops the strategic leadership capacity required to build organisational resilience, lead recovery initiatives, and ensure mission continuity in the face of major disruption.
Safety & Health(10)
Opening September 2026LicensedBasic Fire Safety & Fire Extinguisher Operations
An introductory course on fire prevention, fire behaviour, and the correct use of portable fire extinguishers. Participants will learn how to respond to fire incidents, conduct evacuation procedures, and select the appropriate extinguisher type for different fire classes — critical knowledge for chaplains operating in varied environments.
Opening September 2026LicensedBasic Hazard Recognition in Disaster Environments
Designed for chaplains and volunteers deployed to disaster sites, this course provides the knowledge to identify and avoid hazards in post-disaster environments including structural damage, hazardous materials, electrical risks, and psychological stressors. Safety in disaster zones is the foundation of effective chaplaincy support.
Opening September 2026LicensedEmergency Preparedness & Personal Readiness
This course builds individual and organisational readiness for emergencies, natural disasters, and critical incidents. Participants will develop personal emergency plans, understand community alert systems, and strengthen their capacity to support others before, during, and after disruptive events.
Opening September 2026LicensedFirst Aid / CPR / AED Awareness
This course equips participants with essential life-saving skills including first aid response, cardiopulmonary resuscitation (CPR), and automated external defibrillator (AED) operation. Designed for chaplains and support personnel who may be first on scene in emergency situations across community, institutional, or field environments.
Opening September 2026LicensedHazardous Materials Awareness Training
This Hazardous Materials Awareness program is designed to equip participants with essential knowledge and practical understanding of hazardous substances encountered in workplaces and public environments. Participants develop the ability to identify potential hazardous materials situations, understand associated risks, and apply safe personal protective behaviors that reduce harm to themselves and others. The program is structured as an interactive, competency-based training combining theory and
Opening September 2026LicensedHealth Hazard Awareness
An essential course covering biological, chemical, physical, and ergonomic health hazards encountered in the workplace and community settings. Participants will learn to identify, assess, and control health hazards, with a focus on environments commonly encountered by chaplains including healthcare, correctional, and emergency services settings.
Opening September 2026LicensedManaging Safely: Life Safety & Personal Preparedness
A foundational safety competency programme designed for individuals working in hazardous environments. It integrates theory, applied practice, and scenario-based learning to develop knowledge and behavioural competence in life safety awareness, hazard identification, personal risk assessment, safe behaviour, emergency response, situational awareness, safety communication, and safety culture contribution.
Opening September 2026LicensedSafety and Security Awareness in High-Risk Environments
This course prepares chaplains for safe and effective service in high-risk environments including correctional facilities, crisis settings, conflict zones, and large public events. Topics include situational awareness, personal security protocols, de-escalation awareness, and procedures for maintaining safety while delivering pastoral support.
Opening September 2026LicensedTrip, Slip, and Fall Prevention – Hazard Awareness
A structured safety training initiative designed to reduce the incidence of slips, trips, and falls in workplace and domestic environments through hazard awareness, risk recognition, and preventative strategies. Participants are exposed to real-world scenarios, hazard identification techniques, and practical skills aligned with occupational safety standards and personal risk management practices.
Opening September 2026LicensedWorking Safely: Life Safety and Personal Preparedness
This program is designed to build essential life safety awareness and personal preparedness competencies for individuals working in any environment where hazards, emergencies, or unexpected incidents may occur. The course blends practical safety principles with real-world applications to ensure participants are not only aware of risks but are also equipped to manage them confidently.